Have a question about your order, a product, or anything else? Our customer support team is ready to help. You can reach us through the form below or directly via the contact details listed on this page.

Contact Details

Email: info@maisonivory.com
Phone: +17068104884
Response time: We aim to respond to all inquiries within 24 hours.

Customer Service Hours

Monday to Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: 9:00 AM – 5:00 PM

Track Your Order

You can track your order at any time via our Track Your Order page. Tracking information is typically available within 1–3 business days after your order has been shipped.

Returns & Refunds

We offer a 30-day return policy. If you are not fully satisfied with your purchase, you can return it within 30 days of delivery. Please visit our Returns & Refunds page for full details, or contact us directly and we will guide you through the process.

Company Information

Store Name: Maison Ivory
Warehouse Address:
1637 Hawthorne Pl, Wellington, FL 33414
United States

Company Name: Louvico
Company Number: 78738792
VAT Number: NL003035275B29
Business Address:
Meester van Houtstraat 10
5251 AD Vlijmen
Netherlands