Terms & Conditions

Overview

This website is operated by Maison Ivory, a brand of Louvico, a company registered in the Netherlands. Throughout the site, the terms "we", "us" and "our" refer to Maison Ivory. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms & Conditions.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree to all the terms, you may not access the website or use any services.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

  • You must be at least the age of majority in your state or have given consent for minors to use this site
  • You may not use our products for any illegal or unauthorized purpose
  • You must not transmit any viruses or malicious code
  • Any breach of these terms may result in termination of your access to our services

2. General Conditions

  • We reserve the right to refuse service to anyone at any time
  • Your content (excluding payment information) may be transferred unencrypted
  • Credit card information is always encrypted during transfer
  • You may not reproduce, duplicate, or exploit any part of the Service without written permission

3. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material is at your own risk.

4. Changes to Services and Prices

  • Prices for our products are subject to change without notice
  • We reserve the right to modify or discontinue the Service at any time

5. Products or Services

  • Certain products may be available exclusively online and in limited quantities
  • We have made every effort to display product images and colors accurately, but we cannot guarantee exact display on your device
  • We reserve the right to limit sales to any person, region, or quantity

6. Billing and Account Information

  • We reserve the right to refuse or cancel orders
  • You agree to provide current, complete, and accurate account information

7. Third-Party Tools

We may provide access to third-party tools "as is" without warranties. Use of these tools is at your own risk.

8. Third-Party Links

We are not responsible for content, products, or services of third-party websites.

9. User Comments and Feedback

  • Any feedback you submit may be used by us without restriction
  • Comments must not violate any third-party rights or contain unlawful or harmful content

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors and Inaccuracies

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

12. Prohibited Uses

You are prohibited from using the site for any unlawful purpose, harassment, fraud, spam, or distribution of malicious software.

13. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free. To the fullest extent permitted by law, Maison Ivory shall not be liable for any damages resulting from use of the service.

14. Indemnification

You agree to indemnify and hold Maison Ivory harmless from any claims arising from your breach of these Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid.

16. Termination

We may terminate your access to the Service at any time if you violate these Terms.

17. Entire Agreement

These Terms constitute the entire agreement between you and Maison Ivory.

18. Governing Law

These Terms are governed by the laws of the Netherlands, where Louvico, the operating company behind Maison Ivory, is registered. Customers located in the United States may also have rights under applicable local and federal consumer protection laws, which are not limited by these Terms.

19. Shipping Times

Orders are processed within 1–2 business days and delivered within 5–11 business days. Delivery times may vary slightly due to external factors such as high demand or logistical delays.

20. Returns & Return Costs

  • Returns are accepted in accordance with our Returns Policy
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect

21. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.

22. Contact Information

Maison Ivory
1637 Hawthorne Pl, Wellington, FL 33414
United States

Email: info@maisonivory.com
Phone: +17068104884